Casinoisy Support

Our Customer Support Team is ready to assist you from Monday through Sunday from 5 AM to 9 PM (GMT).

1. Mail Support:

In case of any questions or if live chat is not available at the moment, feel free to send us an email:

Email Support

Customer Service

[email protected]

KYC Documents

[email protected]

2. Live Chat Support:

If we are available at the given moment (for working hours see information above), you can contact us via Live Chat located in the lower right corner.

Temporary unavailable  

3. Inbox for Registered Users:

To contact us, click on Inbox link in site's header (available only for logged in users). Then click on "Ask Question" to create new ticket. You can also add files to verify your account or to better describe the issue, in case you are experiencing any. Click on “Submit” to send your question. We will get back to you as soon as possible (view FAQ for our working hours).

To continue conversation and reply to our answer, creation of new ticket is not required. Simply click on “+” and add your comment. If your issue has been solved before receiving an answer, please close your ticket by clicking on “Close” by the ticket you would like to close.

Note: It is recommended that attachment should be a maximum of 10Mbs in size.


Are there any legal age or country restrictions at Casinoisy?
What happens if I am suddenly disconnected from Casinoisy?
What are the deposit and withdrawal limits?
Is it secure to submit my credit card details?
How can I monitor the status of my Withdrawals?