Support

Need help? Chat to us

Our Customer Support Team is ready to assist you from Monday to Sunday from 5 AM to 9 PM (UTC).

1. Email Support:

In case of any questions or if live chat is not available at the moment, feel free to send us an email:

Email Support

Customer Service

support@casinoisy.com

KYC Documents

kyc@casinoisy.com

2. Live Chat Support:

During our working hours (see above), you can contact us through live chat by clicking the chat icon located in the bottom right corner.

 

3. Inbox for Registered Users:

To contact us, click on Inbox link in site's header (available only for logged in users). Then click on "Ask Question" to create new ticket. You can also add files to verify your account or to better describe the issue, in case you are experiencing any. Click on “Submit” to send your question. We will get back to you as soon as possible (view FAQ for our working hours).

To continue conversation and reply to our answer, creation of new ticket is not required. Simply click on “+” and add your comment. If your issue has been solved before receiving an answer, please close your ticket by clicking on “Close” by the ticket you would like to close.

Note: It is recommended that attachment should be a maximum of 10Mbs in size.

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